Glossary
What is an allergen matrix?
An allergen matrix maps menu items against allergens so staff can answer customer questions and support accurate information. In the UK, the focus is typically the 14 major allergens defined in law.
Matrices go stale when specials change. Review dates and clear ownership matter as much as the grid itself.
Operational reality
Front-of-house needs answers quickly. Chefs need supplier specs. Managers need a single source of truth that can be printed or exported when required.
A matrix is not a substitute for Natasha’s Law labelling duties on prepacked for direct sale foods — it is an internal control tool that must stay accurate.
Frequently asked questions
Does software remove allergen legal duties?
No. You remain responsible for accurate customer information and labelling. Tools help maintain and export matrices.
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